Privacy Policy

Last Updated: [March 30, 2024]**

Broker Genius (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.brokergenius.ai, use our services, or interact with us in any other way.

1. Information We Collect

We may collect and process the following types of information about you:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and other similar contact details.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology used to access this site.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences in receiving marketing materials and your communication preferences.
2. How We Collect Information

We collect information about you in the following ways:

  • Direct Interactions: When you fill in forms, sign up for an account, or correspond with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from third parties and publicly available sources.
3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services – Including processing transactions, managing accounts, and providing customer support.
  • To improve our website and services – Analyzing data to understand how our platform is used and improving functionality.
  • To communicate with you – Responding to inquiries, sending administrative information, and providing updates.
  • For marketing and promotional purposes – Sending newsletters, marketing materials, and other information that may be of interest to you.
  • To comply with legal obligations – As necessary to comply with applicable laws and regulations.
4. Protection of Your Data & Non-Disclosure to Other Brokers

Broker Genius takes your privacy very seriously. We do not share invoice or customer data with other brokers or any unauthorized third parties. Our commitment includes:

  • Strict Data Confidentiality – Your invoices, waybills, and business information remain private and are never disclosed to competing brokers.
  • Encryption & Secure Transactions – We use SSL encryption to secure data transmission and protect sensitive information from unauthorized access.
  • Limited Access Controls – Only authorized personnel with specific permissions can access your data.
  • Data Segregation – Each client’s data is stored separately to ensure no intermixing of business information between different brokers.
  • No Unauthorized Sharing – Your data is used strictly for processing within Broker Genius services and is not sold, shared, or distributed to any third party outside the scope of service delivery.
5. Disclosure of Your Information

We may share your information with:

  • Service Providers – Third-party service providers that perform essential services on our behalf (e.g., payment processing, hosting, customer service).
  • Business Transfers – In the event of a merger, acquisition, or sale of some or all assets, your information may be transferred.
  • Legal Purposes – If required by law, we may disclose information in response to valid legal requests by government authorities.

We never share your business data, invoices, or customer details with other brokers or competitors.

6. Data Security Measures

We have implemented robust security measures to protect your data:

  • SSL Encryption – All transactions and data exchanges on our platform are encrypted to prevent unauthorized interception.
  • Data Encryption at Rest – Stored information is protected using encryption technologies.
  • Access Control & Authentication – Only authorized personnel can access sensitive data.
  • Regular Security Audits – We continuously test and update our security protocols to protect against vulnerabilities.
  • Backup & Recovery – Regular backups ensure data availability and protection from accidental loss.
7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including compliance with legal, accounting, and reporting requirements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access – Request copies of your personal data.
  • Rectification – Request correction of inaccurate or incomplete information.
  • Erasure – Request deletion of your personal data under certain conditions.
  • Restriction of Processing – Request restriction of processing under certain conditions.
  • Objection to Processing – Object to our processing of your personal data under certain conditions.
  • Data Portability – Request transfer of your data to another organization or directly to you.

To exercise these rights, please contact us at info@brokergenius.ai.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Updates will be communicated via our website or email notifications. We encourage you to review this policy regularly for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us:

Email: info@brokergenius.ai
Website: https://www.brokergenius.ai