Explore our frequently asked questions to learn more about how Broker Genius can transform your customs brokerage experience.
Broker Genius produces a fully formatted entry that maps line by line onto ASYCUDAWorld fields, including commodity codes, values, weights, and packages. You keep filing in ASYCUDA — we remove the typing and the arithmetic that comes before it.
Yes. Upload a waybill with any number of attached invoices and the platform extracts them together, keeping each line traceable back to its source invoice and page.
Multi-page, multi-currency, and mixed-item invoices are read line by line. Anything the extractor is unsure about is flagged for review rather than silently guessed.
It lets you combine similar items into a single declared group by dragging them together, with custom labels and sorting by page, HS code, or total value.
Your HS code corrections and item groupings are saved against your account, so the next invoice from the same supplier arrives already classified the way you classify it.
Yes, every suggested code is editable inline, and your change is remembered for future entries.
Item weights are adjusted automatically so their sum matches the gross weight on the waybill, with the difference distributed proportionally across all lines.
Yes. Worksheets show item numbers, grouped amounts, and the corresponding invoice details, and can be exported for your records or for the client.
Yes. Team accounts share entries, learned groupings, and HS code preferences, so a colleague can pick up an entry where you left it.
There is no invoice limit — plans are measured in calculated item lines, not documents.
Yes. Cancel from your account settings and keep access until the end of the period you have paid for. No cancellation fee.
A line is one item line calculated on a customs entry. An invoice with 40 distinct items uses 40 lines.
Monthly plans bill on the same date each month. Yearly plans are billed once up front at a 15% discount, with the full annual line allowance available across the year.
At any time. Upgrades take effect immediately and are prorated; downgrades start at your next billing cycle.
Nothing stops working. Extra lines bill at your plan's effective rate and we flag it so you can move to a plan that matches your real volume.
No. Allowances reset each billing period, which is what keeps the per-line rate low and the monthly cost predictable.
Still have a question?
If you need more information or have specific queries, feel free to reach out to our support team. We're here to help.
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