Customs warehouse Onboarding a limited number of sites

Warehouse management,
built around how your warehouse actually runs.

A customs warehouse that ties every pallet to the entry it arrived on, so you always know what is in bond, what is duty-paid and where it sits. Then we configure it to your business, your clients and your workflows.

Keep your team on the floor. Let the system keep the records.

NO OFF-THE-SHELF COMPROMISES · FIXED QUOTE AFTER ONE CALL
The problem

Your entries live in one system. Your stock lives in a spreadsheet.

Goods clear customs, land on a shelf, and the thread back to the declaration is gone. Bonded stock gets mixed with duty-paid stock. Releases happen before the paperwork does, and when customs asks you to reconcile, someone spends days matching entry numbers to bin locations by hand.

Spreadsheet stock

One workbook per client, emailed around, three versions behind.

Rent estimates

Storage billed on a guess because nobody tracked when the pallet actually landed.

Manual counts

A full physical count every quarter, because the running figure stopped being trusted.

Shrinkage found late

A short pallet surfaces at audit, months after anyone could explain it.

One record

From customs release to shelf to dispatch. One record.

Every unit keeps the entry line it arrived on for as long as you hold it. Receiving, location, status and release all write to the same record.

01

Receive against the manifest

Scan the pallet in against the entry line it arrived on. Quantities that disagree with the declaration are flagged at the door, not at audit.

TIED TO THE ENTRY
02

Put it away

Assign a bin and the system remembers it. Bonded and duty-paid stock stay separated without anyone maintaining a second sheet.

BIN-LEVEL LOCATION
03

Know its status

Every unit carries its customs state, its owner, its age and the duty still owed on it. One screen answers what customs asks.

LIVE POSITION
04

Release and dispatch

Picking writes the release back against the original entry, so the duty is calculated on what actually left the building.

CLOSES THE LOOP
How we start

No two warehouses run the same. Yours shouldn't have to bend to software.

Configuration happens before you go live, with us doing it rather than handing you a settings screen.

01

Discovery call

We walk your floor plan, your client list and the way you bill today. An hour, not a discovery phase.

02

Configuration

Bins, zones, billing rules and client rules set up to match how you already work. You do not change your process to suit the software.

03

Migration and training

We bring your current stock position across and train your floor team on the scanner flow. Usually a morning.

04

Go live and refine

You run live with us alongside you for the first cycle, and we adjust the configuration as the real week exposes it.

What you get

A solid core. Shaped to your needs.

IN EVERY BUILD 8
  • Receive against customs entries
  • Bonded and duty-paid status
  • Bin and zone locations
  • Mobile scanning
  • Pick, pack and dispatch
  • Reconciliation reports
  • Entry-to-shelf audit trail
  • Stock ageing and duty exposure
SHAPED TO YOU 6
  • Layout and bin naming
  • Storage billing rules
  • Lot, batch and expiry rules
  • Client-specific handling
  • Documents and label formats
  • Integrations with your systems
Who it's for
01 · BONDED WAREHOUSE & CFS OPERATORS

Prove every unit is accounted for

Customs holds you responsible for what's in bond. Broker Genius Warehouse keeps every pallet tied to its entry, so reconciliation is a report, not a project.

  • Bonded and duty-paid stock kept separate, always
  • Ex-warehouse entries generated from the release
  • Audit-ready reconciliation on demand
02 · FREIGHT FORWARDERS & 3PLS

Store for clients. Bill them accurately.

Run storage as a service, not a side job. Every client gets their own view of their stock, and every pallet-day is billed without a spreadsheet.

  • Client portal with per-client visibility
  • Storage billing calculated automatically
  • Shipment data flows in from your TMS or manifests
03 · IMPORTERS & DISTRIBUTORS

Pay duty when stock leaves, not when it lands

Supermarkets, building suppliers and duty-free retailers hold a lot of stock under bond. Release only what you sell, and see shrinkage the day it happens.

  • Partial releases from bonded stock
  • Lot and expiry tracking for perishables
  • Live stock across every location

Compared with what a customs warehouse needs

✓ included · △ partial · — not typical
Capability Broker Genius General WMS 3PL platform
Receive against a customs entry ✓ — —
Bonded and duty-paid in one view ✓ — ✓
Duty calculated on release ✓ — —
Bin-level location ✓ ✓ ✓
Per-client storage billing ✓ △ ✓
Entry-to-dispatch audit trail ✓ — △
Mobile scanning on the floor ✓ ✓ ✓
Configured to your layout ✓ — △
Built by people who file entries ✓ — —

Capabilities vary by vendor and by how a given deployment is configured.

Built by the team already clearing entries in 72 countries.

The warehouse is built on the same platform brokers already use to file declarations. We are onboarding a limited number of sites while it settles, and working closely with each one.

Apply for founding access
FAQ
What are the customs warehouse features?

Receiving against the entry line, bonded and duty-paid separation, bin-level locations, mobile scanning, per-client storage billing, release with duty calculated on what left, and a reconciliation report that ties the floor back to the declarations.

Do we need to use Broker Genius for brokerage too?

No. The warehouse works on its own. It is better together — receiving against entries you already filed removes the keying — but it is not a condition.

Is custom development extra?

Configuration is part of onboarding: your layout, your billing rules, your client rules. Genuinely bespoke development is quoted separately, and we will tell you plainly which one you are asking for.

What hardware do we need?

Android scanners or any phone with a camera. Nothing proprietary, nothing you have to buy from us.

Can you import our current stock?

Yes. We migrate your existing position from whatever you keep it in now, including spreadsheets, as part of going live.

Who owns the data?

You do. Export it whenever you want, in full, in open formats.

When can we start?

We are onboarding a limited number of warehouses while the product settles. Tell us about yours and we will say honestly whether it is a fit yet.

FOUNDING ACCESS

Walk us through your warehouse.

Tell us how yours runs and we will tell you honestly whether this fits yet. If it does, configuration starts from this conversation rather than from a template.

  • A real answer either way
  • No licence tiers to decode
  • Configured before you go live
Tell us about your warehouse

    We read every one of these ourselves.

    Book a demo

    Book a customs automation demo with our team

    Experience Broker Genius in action by scheduling a personalized demo. Our experts will walk you through the platform's powerful features, answering any questions and demonstrating how easily it integrates with your existing workflows.

    PICK A TIME30 MIN · GOOGLE MEET · YOUR TIMEZONE
    Loading available times…